Privacy Policy

This privacy policy explains how we (Let’s Do Business Group) use any information we collect when you use this website.

Who we are

Let’s Do Business (South East) Group Limited a company limited by guarantee, registered in England & Wales, no. 07422542. Vat No. 443169788. Registered Office: 8 High Street, Heathfield, TN21 8LS.

Our contact details are:

The Palace Workspace
1-3 Robertson Street
Hastings
East Sussex
TN34 1HN
0844 4152260

info@ldbgroup.co.uk

In this privacy policy references to “we”, “us” and “our” are to Let’s Do Business Group. References to “our Website” or “the Website” are to www.backtobusinessessex.co.uk

What information we collect and how

The information we collect via the Website may include:

Any personal details you knowingly provide us with through forms and our email, such as name, company name, address, telephone number, email address.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This is statistical data about our users browsing actions and patterns, and does not identify any individual.
Data recorded by the Website allows us to recognise you and your preferred settings, which will save you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies.
Data of your behaviour across our website in order to gain an understanding of what our customers are engaging with, to provide targetted marketing based on your preferences.

Cookies are small text files stored on your computer; they are used to collect visitor behaviour information that is transferred to your computer’s hard drive. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser setting to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Some cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Our website also used cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

What we do with your information

We will only disclose your information to third parties when:

We are required to do so by our funders or in relation to the contracts we manage.
If there is a business/operational need to do so we will inform you and seek your consent as we may use third parties to process data on our behalf or run projects in conjunction with other organisations. Should we anticipate such activity we will inform you at the point we collect information.
We are under a duty to do so in order to comply with a legal obligation or to protect the rights, property or safety of others; this includes, but is not limited to exchanging information with other organisations for the purposes of fraud protection and crime prevention.
We will retain your information in line with the period outlined at the time the data is collected and only for as long as it is necessary to do so.
To provide you with targeted online ads based on your behaviour across our website we may share your browsing data with third party advertising providers including Google, Facebook, Instagram and LinkedIn. This data is collected via cookies. To opt out of this type of advertising you can visit - https://myadcenter.google.com/home?hl=en&sasb=true&ref=ad-settings#display_optout

Advertising Cookies

Backing Essex Business make use of both first party cookies and third party cookies from carefully selected third- parties, primarily for analytical, tracking and remarketing purposes. All our cookies are anonymous, containing no personally identifiable information.

If you decide to share our content using social media sharing tools on our Sites, you may be presented with cookies from third party sites. Backing Essex Business does not control how these sites use cookies, therefore you should refer to the appropriate site's own privacy and cookie policy to understand how they use cookies.

All cookies have an owner which tells you who the cookie belongs to. The owner is the domain specified in the cookie. In “third-party cookie”, the word “party” refers to the domain as specified in the cookie; the website that is placing the cookie. So, for example, if you visit letsdobusinessgroup.co.uk and the domain of the cookie placed on your computer is letsdobusinessgroup.co.uk, then this is a first-party cookie. If, however, you visit letsdobusinessgroup.co.uk and the cookie placed on your computer says letsdobusinessfinance.co.uk, then this is a third-party cookie.

The Third Party Cookies we use include:

Third Party Cookies

Cookie Source	Description
Google Analytics	Google Analytics generates detailed statistics about visitors to a website to provide insights into usage and customer experience. Google Analytics makes it possible to track users across search engines, email campaigns and display advertising giving advertisers the opportunity to optimize campaigns on multiple platforms.
Facebook Pixel	We use cookies if you have a Facebook account, use the Facebook Products, including our website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). Cookies enable Facebook to offer the Facebook Products to you and to understand the information we receive about you, including information about your use of other websites and apps, whether or not you are registered or logged in.
LinkedIN	The LinkedIn Insight Tag enables the collection of metadata such as IP address information, timestamp, and events (e.g. page views). All data is encrypted. The LinkedIn browser cookie is stored in a user’s browser until a user deletes the cookie or the cookie expires (there’s a rolling six-month expiration from the last time the user’s browser loaded the Insight Tag). Users have full control to block or delete cookies. Read the full LinkedIn Cookie Policy here: https://www.linkedin.com/legal/cookie-policy
Google Adwords	AdWords is Google’s main advertising product. AdWords offers pay-per-click (PPC) advertising, cost-per-thousand (CPM) advertising, and site-targeted advertising for text, banner, and rich-media ads. The AdWords program includes local, national, and international distribution. You can view the Google Privacy Policy here

If you have not actively provided your consent we may process your personal information for our legitimate business interests. To contact you in this way, we will have conducted a Legitimate Interest assessment. We will

Identify a legitimate interest;
Show that the processing is necessary to achieve it; and
Balance it against the individual’s interests, rights and freedoms

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails. Third parties are expressly forbidden from using your personal information for their own purposes.

If you have any questions in relation to how the information you provide, and in particular personal data, will be processed and disclosed please contact our data manager on info@ldbgroup.co.uk

Purpose

Personal information is processed for the following specified purposes

Processing your requests and delivering services you request from us
Sending you information you have requested
Auditing the usage of our website
Monitoring the usage of our website to enable us to update and tailor our website to meet the need of users
Sending marketing information only where a person has specifically consented to this
To comply with our legal obligations including fraud protection and crime prevention

Marketing

Let’s Do Business Group will only send you a marketing email when you gave your consent to sign up to a mailing list, distribution list or newsletter or we can showcase legitimate interest for doing so. Consent will always be our main priority. We ensure that we have a system in accordance with data protection principles whereby consent is freely given and that you are able to give a positive opt-in. This would always be your choice.

Each and every marketing message we send you will include an appropriate and easy was for your to opt out of receiving further communications by email from us, usually in the form of an ‘unsubscribe’ link. Alternatively, you can contact us at info@ldbgroup.co.uk with details of the email address you would like to remove.

Requesting Data

You have the right to request the information we hold about you. This is known as a Subject Access Request (SAR). Before we agree to this, you must provide us with sufficient evidence of your identity and sufficient details of the information you wish to see to enable us to locate it.

You have the right to correct any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date

The right to be forgotten

In some circumstances you can ask for your personal information to be deleted, for example:

Where your personal information is no longer needed for the reason it was collected in the first place
Where you have removed your consent for us to use your information (where there is no other legal reason us to use it)
Where there is no legal reason for the use of your information
When deleting the information is a legal requirement
All requests will be responded to within a month.

The right to lodge a complaint

If you receive a response from us about your personal data that you’re unhappy with, or if you need any advice you should contact the Information Commissioner’s Office (ICO).

ICO helpline: 0303 123 1113

You can also chat online with an advisor. (there is a link on the ICO site)

Any changes we make to this Policy will be posted on our website

Other websites

This privacy policy only covers this website.

Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Links to external sites are provided as a convenience to users and such sites are not under our control.
The inclusion of any link does not imply endorsement of that site by us and we are not responsible for the contents of any linked site or indeed any link contained in a linked site or for any loss or inconvenience arising from the use of such a site.