Accessibility Statement

Accessibility statement for Backing Essex Business

This accessibility statement applies to backingessexbusinesses.co.uk

This website is run by [name of organisation]. We want as many people as possible to be able to use this website. For example, that means you should be able to:

·      change colours, contrast levels and fonts

·      zoom in up to 300% without the text spilling off the screen

·      navigate most of the website using just a keyboard

·      navigate most of the website using speech recognition software

·      listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

·      You cannot access the menu with a keyboard

·      You cannot see where you are on a page only using a keyboard

·      There is no option to skip repeated content

·      You cannot zoom in fully without losing functionality

·      There is poor contrast on many links

·      There are no alternatives for images

·      The structure for some pages is not logical and headings and landmarks are not used correctly making it confusing to navigate some parts of the website

·      The link text for some links are not always clear where the link takes you

·      The search field has no identifying label

·      Some page titles do not clearly identify the purpose of the page

·      There are no clear error messages on the contact us form

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

·  email info@ldbgroup.co.uk

·  call 0844 415 2272 (Calls cost 5p/min plus your phone company’s access charge. If your mobile tariff allows free calls to landlines, you can call 01424 205 500.)

·  Write to us at:

Let’s Do Business Group

8th Floor, Ocean House

87-89 London Rd

Saint Leonards-on-sea

TN37 6LW

We’ll consider your request and get back to you in 14 days. If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Please contact the Economic Growth Team via email economic.growth.Team@essex.gov.uk or contact us by telephone on 0345 743 0430 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Essex County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations:

Keyboard and navigation

Some parts of the website are not operable with a keyboard making it difficult for keyboard only users to navigate the website. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard)

We aim to ensure all parts of the website are operable with a keyboard by January 2021

The location of the menu is not visually obvious. This makes it difficult for keyboard only users to navigate the website. This fails WCAG 2.1 success criterion 2.4.7 (Focus visible)

We aim to ensure all interactive elements have focus styles by January 2021

There is no mechanism to skip to content or past navigation making it difficult for keyboard only users to skip repeated content. This fails WCAG 2.1 success criterion 2.4.1 (Bypass blocks)

We aim to add skip links to all pages by January 2021

Magnification and contrast

When zooming in on some parts of the website you lose functionality, it overlaps other content, or it moves to another location on the page. This fails WCAG success criterion 1.4.10 (Reflow)

We aim to ensure all content reflows correctly by January 2021

Some text, especially links fall below the 4.5:1 contrast ratio making it difficult for users for with visual impairments to see clearly. This fails WCAG 2.1 success criterion 1.4.3 (Contrast (Minimum))

We aim to ensure all elements have the minimum required contrast ratio by January 2021

Screen readers

Many images have inaccurate alternative text making it difficult to understand the purpose of the image if you require a screen reader. This fails WCAG 2.1 success criterion  1.1.1 (Non-text content)

We plan to add accurate alternatives to all images by January 2021 and ensure all new images added have the correct alternatives

Landmarks of the page are not labelled properly making it difficult for screen reader users to understand the purpose of each section. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)

We plan to add accurate labels to all landmarks by January 2021

Headings are not used correctly, and some pages use multiple Heading one tags. This fails WCAG 2.1 success criterion 2.4.6 (Headings and labels)

We plan to ensure all headings are used correctly by January 2021

Internal website links are sometimes confusing. Links that take you to the same destination have different link text and often the link name does not match the page title of the target page. This fails WCAG 2.1 success criterion 2.4.4 (Link purpose (In context))

We aim to improve the quality of link text by January 2021

The search field input has no form label. This fails WCAG 2.1 success criterion 3.3.2 (Labels or instructions)

We aim to ensure all inputs have labels by January 2021

Page titles are not representative of the page on multiple pages across the site this can confuse users of assistive technologies. This fails WCAC 2.1 success criterion (Page titled)

We aim to add unique and useful page titles to all pages by January 2021

Error handling

When submitting the contact us form with no information, you are given no error information. This fails WCAG 2.1 success criterion 3.3.3 (Error suggestion)

We aim to add accurate and helpful error messages by January 2021

Preparation of this accessibility statement

This statement was prepared on 01/09/2020 It was last reviewed on 18/09/2020.

This website was last tested on 27/08/20. The test was carried out by Essex County Council using a sample of pages from across the website.